"Hunting with & training dogs since 1982."
|
About Sporting Dog Pro
Since 1982, our family has been hunting with and training dogs in the field and at home. We began running hounds at the Tuscarora Hunting Club in North Carolina with our father, and eventually moved to upland hunting with pointers later on. Nowadays, we tend to lean more towards waterfowl hunting with our retrievers. If it wasn't for the obedience of our faithful canine companions, we would have stopped hunting long ago.
|
|
|
The significance of having a well-trained dog is so important to us and our way of life that we ultimately decided to pass on our knowledge and expertise to the canine world by sharing the tools we use to train our dogs.
Sporting Dog Pro is a family owned and operated sporting dog supply company based in Charlotte, North Carolina. We are knowledgeable dog enthusiasts who utilize the products we sell and make it our priority to service our customers and support the hunting dog community.
|
|
Your Guaranteed Satisfaction
30-Day Money Back Guarantee
Not 100% satisfied with your new purchase? Return any item within 30 days of your purchase invoice date, and we will process your exchange, make any necessary adjustments, or credit back your account. No questions asked. |
|
BBB Accredited Business
Start with Trust ®
The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance our customer's trust and confidence in our business. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business. |
Security
256-bit SSL Secure Server
Sporting Dog Pro is encrypted with a 256-bit SSL Certificate on a secure server, protecting your personal information during the Checkout Process and in the My Account section of our site. Double check that your web browser is logged into the secure server by checking the "secured lock" icon in your web browser. |
 |
Ordering
Ordering Online
Rest assured that when you order online from Sporting Dog Pro, your shopping experience will be simple, safe, and secure. We value you as a customer and a fellow hunting dog enthusiast, and have created this store with you in mind. You will need to create an account with us in order to make online purchases.
Payment Methods
We accept Visa, MasterCard, American Express, Discover, and Paypal. We DO NOT accept personal checks or money orders. All exchange currencies must be in U.S. Dollars.
Sales Tax
If your order is shipped to a destination within the state of South Carolina, state law requires that sales tax be added to the purchase price, not including any shipping charges. Orders shipped to South Carolina are subject to a 8.5% state sales tax. We do not collect tax for orders shipped out of South Carolina.
U.S. Sales Only
We do not conduct business outside of the United States. US customers only. We do not ship to mail forwarding services.
Our pricing is subject to change without notice.
|
 |
Shipping
FREE GROUND SHIPPING AVAILABLE - on purchases over $125.
Free UPS or USPS Ground shipping to anywhere in the continental United States. Hawaii, Alaska, and the U.S. Territories are excluded from this shipping offer. Certain heavy, bulky, and/or oversized items are also excluded from free shipping.
We do not ship internationally.
Additionally, we do not ship to mail forwarding services.
Orders usually ship on the same day.
Your purchase will ship on the same day if your order is placed before our daily carrier pickup. For orders received after our daily pickup time, or orders received after our regular hours of business, items will ship the next business day.
Specialty and Bulky Shipping Policy
Certain items require special processing for shipping and will ship with our specialty or bulky shipments every Thursday only. These specialty items are labeled as such on their corresponding product page.
Expedited Shipping
When choosing Next Day, 2nd Day, or 3rd Day expedited shipping, we try to our best to ensure that your package is shipped out on the same day.
Multiple products in the same order
Multiple items purchased from Sporting Dog Pro may not ship in the same box or arrive on the same day.
Approximate Shipping Times
The map below is an approximate outbound shipping time estimate using UPS Ground. While the map details shipping times originating from South Carolina, some of our products ship from the central United States. These particular products are not labeled on our website.
Damaged Goods or Lost Shipments
At the time of delivery, if a package appears damaged, it should be refused for. Please inspect your purchase carefully. Claims for damaged / missing items must be received within two business days of receipt of merchandise. If your order has been lost or damaged during shipping, please Contact Us.
|
Returns and Exchanges
30 Day Return Policy.
Return any item within 30 days of your purchase invoice date, and we will process your return or exchange, make any necessary adjustments, and/or credit your account. After 30 days the manufacturers' warranty applies. (Does not apply to consumable items such as chargers and batteries.)
In the case of a return or exchange, you will need to contact our Return Department and provide us with the following information to obtain your RMA number and receive further instructions:
Full Name
Order Number
Purchase Date
Item description
Shipping Address
Tell us how you would like us to handle your return...
(for example, credit back your card, exchange, etc.)
You are responsible for all shipping costs for returns and exchanges.
For your protection insure the package and ship via a traceable method. We are not responsible for lost or damaged packages. Explosive or hazardous materials can not be shipped via U.S. Postal Service or any air shipping method. Please use UPS ground or similar method of shipment for items such as launcher loads, starter pistols, poppers, blanks, or any other item containing gun powder.
Product condition.
All returned or exchanged items must be in new condition, unregistered, in their original box, and include all packing material, blank warranty cards, manuals, and all accessories.
Zinger Products.
All Zinger Winger product returns (including all launchers, dog crates, and blinds) are subject to a 15% restocking fee.
|
Privacy & Conditions of Use
We value and will always protect your privacy and personal information!
We will never give your private information to third parties. All information collected by Sporting Dog Pro is safe and secure.
We may send you e-mail messages related to your transactions with us.
This allows you to have a record of your purchases with Sporting Dog Pro.
Sporting Dog Pro Newsletters and Promotions.
On occasion, we will e-mail newsletters, promotions, and current product specials to the e-mail that you provide to us upon creating an account. If you ever wish to opt out of these informational e-mails, you may unsubscribe by logging in to your account, and changing the appropriate settings within your My Account page under "E-mail Notifications".
More Information.
For more information about how we protect your privacy and Sporting Dog Pro's conditions of use, please read the information located on the following pages:
|
Copyright
Copyright © 2013 Sporting Dog Pro - All Rights Reserved.
All text, pictures, photography, artwork, and audio on Sporting Dog Pro is registered with and protected by the United States Copyright Office and the Library of Congress. Unauthorized use of material is prohibited. |
E-mail is the best and quickest way to reach us.
Our dedication to responding to your needs is our priority. We read our e-mails every business day, and will reply to your inquiry mostly within 24 hours. We work Monday thru Friday, 9am - 5pm EST. We look forward to helping your dogs be their best!
Mailing Address:
Sporting Dog Pro
P.O. Box 12616
Charlotte, NC 28220-12616
Toll Free Voicemail:
1-(800) 524-2428
(We will return your call as soon as we can.)
 |
|
|
|
